FAQ – Bobber Bits

Welcome to the FAQ page of Bobber Bits! We have compiled a list of frequently asked questions to provide you with quick answers and assistance. If you have any additional questions or concerns, please feel free to reach out to us at sales@bobberbits.com. Our team is here to help!

1. What is Bobber Bits? Bobber Bits is an online store specializing in motorcycle parts and accessories. We offer a wide range of high-quality products for motorcycle enthusiasts, including handlebars, exhaust systems, lighting, and more.

2. How can I place an order? Placing an order with Bobber Bits is easy. Simply browse our website, select the items you wish to purchase, add them to your cart, and proceed to the checkout. Follow the prompts to enter your shipping and payment information, and confirm your order.

3. What payment methods do you accept? We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. Please note that the availability of payment methods may vary based on your location.

4. Do you offer international shipping? Yes, we offer international shipping to select countries. However, please be aware that additional customs duties, taxes, or import fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs. Please check with your local customs office for more information.

5. How long will it take to receive my order? The delivery time depends on various factors, including the shipping method selected, your location, and product availability. Typically, orders are processed and shipped within 1-3 business days. After shipment, the estimated delivery time can range from a few days to several weeks, depending on the destination and any unforeseen delays during transit.

6. Can I track the status of my order? Yes, once your order is shipped, we will provide you with a tracking number and a link to track your package’s progress. You can use this information to monitor the delivery status online. Please note that tracking updates may take some time to appear after the package is shipped.

7. What if I receive a defective or incorrect item? If you receive a defective or incorrect item, please contact our customer support team at sales@bobberbits.com as soon as possible. We will work with you to resolve the issue and provide a suitable solution, which may include a replacement, refund, or exchange.

8. What is your return policy? We have a hassle-free return policy. If you wish to return an item for any reason, please review our Returns & Refunds policy on our website or contact our customer support team. Please note that certain conditions and restrictions may apply.

9. Do you offer warranties on your products? Yes, many of our products come with warranties provided by the manufacturers. The specific warranty details can be found on the product page or in the product documentation. If you have any questions about warranties, feel free to reach out to us for assistance.

10. How can I contact your customer support? You can reach our customer support team by sending an email to sales@bobberbits.com. We strive to respond to all inquiries within 24-48 hours, excluding weekends and holidays. We are here to assist you with any questions, concerns, or support you may need.

We hope these FAQs have addressed some of your inquiries. If you have any further questions or need assistance, please don’t hesitate to contact us. Thank you for choosing Bobber Bits for your motorcycle parts needs!

Last updated: 4/06/2023